Effective Date: 2024-06-07
Welcome to Villa Yakunah’s website https://www.villayakunah.com/. By accessing or using our Site and services, you agree to comply with and be bound by the following terms and conditions. Please read these Terms carefully before using our Site or making a reservation. If you do not agree with these Terms, please do not use our Site or services.
1. General
1.1. These Terms apply to all visitors, users, and others who access or use our Site.
1.2. By using our Site, you warrant that you are at least 18 years old and legally capable of entering into binding contracts.
2. Reservations and Payments
2.1. All reservations are subject to availability and confirmation.
2.2. To guarantee a reservation, full payment or a 50% deposit is required. The remaining balance may be paid one week prior to check-in. Accepted payment methods include Zelle, ACH and Stripe.
2.3. Any additional charges incurred during your stay must be settled before departure.
2.4 A $1,000 refundable security deposit is required. The deposit will be fully refunded on the day of checkout, provided there are no damages or outstanding charges.
3. Cancellations and Refunds
3.1. Cancellation policies vary depending on the type of booking. Please refer to the specific cancellation policy provided at the time of booking.
3.2. Refunds (if applicable) will be processed using the original payment method.
3.3. We reserve the right to cancel or modify reservations in cases of force majeure or other circumstances beyond our control. In such cases, we will offer alternative dates or a full refund.
4. Check-In and Check-Out
4.1. Check-in time is after 4:00pm, and check-out time is before 10:00am. Early afcheck-in or late check-out requests are subject to availability and may incur additional charges.
5. Guest Responsibilities
5.1. Guests are expected to conduct themselves in a respectful and orderly manner, respecting the property, staff, and other guests.
5.2. Any damage to the property caused by the guest or their party must be reported immediately and may result in additional charges.
5.3. The maximum occupancy of each accommodation unit must not be exceeded.
6. Liability
6.1. Villa Yakunah is not liable for any loss, damage, or injury sustained by guests or their belongings during their stay, except where such liability cannot be excluded by law.
6.2. Guests are advised to secure their valuables and to take necessary precautions to ensure their safety.
7. Privacy
7.1. Your use of our Site and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
8. Intellectual Property
8.1. All content on the Site, including text, images, logos, and trademarks, is the property of Villa Yakunah or its licensors and is protected by copyright and other intellectual property laws.
8.2. You may not reproduce, distribute, modify, or otherwise use any content from our Site without our prior written permission.
9. Governing Law
9.1. These Terms shall be governed and construed in accordance with the laws of [insert applicable jurisdiction], without regard to its conflict of law provisions.
10. Changes to Terms
10.1. We reserve the right to modify or replace these Terms at any time. Any changes will be posted on this page, and it is your responsibility to review these Terms periodically.
11. Contact Us
If you have any questions about these Terms, please contact us at:
Villa Yakunah
Carretera federal Cancun- Chetumal km 256-300 Fraccionamiento Caleta Rustica Yalku, Lote 21, 77776 Akumal, Q.R.
Tulum, Mexico
Email: info@villayakunah.com
Phone: 833-925-8624