Privacy Policy for Villa Yakunah
Effective Date: 2024-06-07
Welcome to Villa Yakunah’s website https://www.villayakunah.com/. Your privacy is our priority. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website, make a reservation, or engage with us. We are committed to ensuring your data is handled securely and with the utmost care.
1. Information We Collect
We may collect and process the following types of information:
Personal Identification Information:
- Name
- Email address
- Phone number
- Address
- Payment information
- Passport or identification number (if required for booking)
Non-Personal Identification Information:
- Browser type
- Device type
- IP address
- Pages visited on our Site
- Date and time of visit
2. How We Use Your Information
We use the collected information for various purposes, including:
- To process bookings and reservations
- To send booking confirmations and updates
- To communicate with you and respond to inquiries
- To improve our services and the Site
- To process payments and refunds
- To comply with legal obligations
- To personalize user experience
3. Sharing Your Information
We may share your information with:
- Payment processors to facilitate transactions
- Service providers who assist in our operations (e.g., IT services, marketing)
- Law enforcement or regulatory authorities if required by law
- Third-party vendors with your consent or as necessary for booking purposes
4. Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the Internet or method of electronic storage is 100% secure.
5. Your Data Protection Rights (continued)
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information below.
6. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Site may not function properly without cookies.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of such sites. We encourage you to read the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under age 18 without verification of parental consent, we will take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Villa Yakunah
Carretera federal Cancun- Chetumal km 256-300 Fraccionamiento Caleta Rustica Yalku, Lote 21, 77776 Akumal, Q.R.
Tulum, Mexico
Email: info@villayakunah.com
Phone: 833-925-8624